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Network and firewall

The connector only makes outbound connections. You do not need to open any inbound ports from the internet.

Allow outbound HTTPS (TCP 443) from the connector host to these addresses:

Address Purpose
connect.acme-service.example Secure connection to the Acme cloud
api.acme-service.example Configuration and status
registry.acme-service.example Connector image downloads and updates

The connector host also needs to reach each data source on its port. See the default ports.

If you use Window Wiper Insight, allow your window wipers to reach the connector host on TCP 8883. This is traffic inside your network only.

If your network requires a proxy, set ACME_PROXY_URL in your connector settings.

environment:
ACME_PROXY_URL: http://proxy.example.local:3128

Then restart the connector. See Update the connector.

From the connector host:

Terminal window
curl -I https://connect.acme-service.example

Any HTTP response means the network path is open. A timeout means a firewall or proxy is blocking the connection.

If your network inspects TLS traffic, exclude connect.acme-service.example from inspection. The connector pins its connection and will refuse to connect through an inspecting proxy.